FAQ
- How can I issue a receipt?
- Can I merge reservations made without logging in before I become a member into my account after I become a member?
- I cannot make a payment by credit card. Why?
- I cannot see my reservations on My Page. Is there something wrong?
- Are all amounts paid by the guest settled at the time the reservation is made?
- When will my credit card be charged for the reservation?
- Will a voucher be issued after the reservation is completed?
- When will I receive my refund in the event of cancellation?
- How can I confirm my reservation?
- How far in advance do I need to make a reservation?
- How will I be notified of the reservation request's outcome?
- Is it possible to cancel a reservation?
- How is the refund amount calculated in case of cancellation?
- Can I modify a reservation?
- Can I communicate any special requests (such as dietary restrictions or bringing children) when making a reservation?
- What should I do if I am unable to make a reservation?
- What are your payment options?
- Can I view or change my credit card information?
- 【店舗様向け】店舗のGoogleマップに、JapanEatineraryへの予約導線が自動的に表示されているので解除したいのですが、どうすればよいですか?